How to Fix Windows Update Error Code 0x80080005 on Windows 10

Windows Update is not at all perfect – there is a lot that can go wrong when using the platform to retrieve and install updates for your Windows 10 computer. An example of this is an issue where Windows Update fails to retrieve and/or install updates, and the affected user sees an error message containing error code 0x80080005. Users affected by this problem are rendered unable to successfully install the Windows updates available for their computer, and that can be quite risqué seeing as how Windows updates often carry important/integral patches and fixes.

Chief among the causes of this problem are a clash between Windows Update and a third-party security program installed on the computer, an Access Denied issue with the security descriptors of the Background Intelligent Transfer Service (BITS), the affected computer not being able to access the System Volume Information folder, and some sort of an issue with one or more Windows Update components. If you have fallen prey to this problem, the following are the most effective solutions that you can use to try and get rid of it:

Solution 1: Uninstall any and all third-party security programs

Windows 10 users don’t need third-party antivirus, anti-malware or firewall programs – they have the almighty Windows Defender and Windows 10’s built-in firewall to protect them from any and all threats. However, many Windows 10 users still end up installing one or more third-party security programs, and these programs can sometimes clash with Windows 10 and create various problems, Windows Update failing with error code 0x80080005 being among these problems.

If you are suffering from this issue and have one or more third-party security programs installed, you need to immediately uninstall them, get rid of any traces or residual files they leave behind, restart your computer and check to see whether or not gets the job done.

Solution 2: Reset Windows Update components using a troubleshooter

If one or more Windows Update components on your computer are messed up and causing this problem, you need to reset them and that should take care of the problem. In order to reset Windows Update components on a Windows 10 computer, you need to:

1. Click here to download the Windows Update Troubleshooter for Windows 10.
2. Once the troubleshooter has been downloaded, navigate to where it was downloaded and double-click on it to run
3. Follow the onscreen instructions and go through the troubleshooter, and it will reset your computer’s Windows Update components.

Once the troubleshooter is finished, restart your computer and see whether or not you can successfully retrieve and install updates via Windows Update.

Solution 3: Grant full control of the System Volume Information folder to your computer

If the cause of this problem in your case is your computer not being able to access the System Volume Information folder, you can successfully get rid of the problem if you simply:

1. Right-click on the Start Menu button to open the WinX Menu.
2. Click on Command Prompt (Admin) in the WinX Menu to launch an elevated Command Prompt.
3. Type the following into the elevated Command Prompt and press Enter:

or download from (here) and run the file as administrator.

Wait for the command to be fully executed.

4. Close the elevated Command Prompt.
5. Restart your computer.

When your computer boots up, you may check to see whether or not the problem has been resolved.

Solution 4: Manually reset the security descriptors of the BITS service

Last, but certainly not the least, an extremely effective solution to this problem is manually resetting the security descriptors of the BITS service, along with almost all other Windows Update components on your computer. In order to apply this solution, you need to:

1. Right-click on the Start Menu button to open the WinX Menu.
2. Click on Command Prompt (Admin) in the WinX Menu to launch an elevated Command Prompt.
3. One by one, type the following commands into the elevated Command Prompt, pressing Enter after typing in each one and waiting for one command to be successfully executed before typing in the next one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause

4. Close the elevated Command Prompt.
5. Restart your computer.

When the computer boots up, run Windows Update and see whether or not it successfully retrieves and installs updates.

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