Fix: Microsoft Store ‘check your connection’

Microsoft Store serves as a platform for the distribution of Windows apps. It started off as an app store for Windows 8 and now, has over 669,000 apps available for users, including ‘side-loaded’ apps from similar platforms like Google Play. The Store is consistently increasing its available app categories and general app quantity; but along with all the improvements, users have reported a long list bugs. The Microsoft Store Error 0x80072efd “Check your connection” is an infamous member of the said list.

As evident from the name, this error constitutes a problem with the detection and connection of your wireless or Ethernet network with the application in question. More often than not, the problem is user-generated, caused by lack of updating or unintentional malware downloading. However, sometimes bugs within the application, proxy servers etc also become factors which can cause the app to malfunction. Network issues with any app are usually caused by:

What causes the Microsoft Store Check Connection Error?

Not to worry though, because if you follow the steps listed ahead, you’ll be back to downloading apps from your Microsoft Store in no time.

Method 1: Shut down and Restart Windows Store

Sometimes a traditional fix is the best fix. This method will show you how to shut down all Microsoft Store related activity and its components so that the app can reboot itself and remove any errors before it is run again.

1. Click on the Search icon, type Task Manager and click on it.
2. Expand the Store tab

3. Right-click on both Runtime Broker and select End Task.

4. Now, do the same for Store.

5. Now, close the Task Manager, click the Store icon to restart the app and check if the error has been resolved.

Method 2: Run the Windows apps troubleshooter 

In most cases, the Microsoft Store will automatically inform users of any problems with apps and suggests solutions to fix the problem. However, if you continue to face errors with an app, in this case, the Microsoft Store, this built-in tool can automatically identify and guide you through the steps to fixing any problems that it detected in your app. This Method will show you how to use the Troubleshooter tool.

1. Select the Windows Start icon.
2. Click on the Settings icon.

3. Now click on Update & Security option.

4. Click the Troubleshoot tab.

5. Select the Windows Store Apps option. 

    

6. The Troubleshooter will find the cause(s) of the error and will display instructions to fix the error. Follow all the instructions, then close the Troubleshooter and open the Microsoft Store app to check if the problem has been resolved.

Method 3: Disable proxy settings

If your Internet connection is through proxy settings, it can make Windows Apps incapable of properly connecting to the Internet and hence, they do not work suitably, according to the user’s expectation. This method will show you how to check your proxy settings and disable them to get your Store working.

1. Press Windows key + R keys on the keyboard.
2. On the dialogue box that pops up, type inetcpl.cpl and press Enter.

3. On the pop-up window, click the Connections tab.

4. Now, click on LAN setting.

5. Uncheck the Use a proxy server for your LAN option and click Apply.

6. Close the window.
7. Now, open the Store app and check if the error is resolved.

The post Fix: Microsoft Store ‘check your connection’ appeared first on Appuals.com.