The Amazon Fire Stick is a small device the size of a flash drive that plugs into a TVs HDMI port. The Fire Stick enables any TV to stream content over Wi-Fi such as Netflix, YouTube, Hulu, Pandora, HBO go and much more. The remote control is included with the Firestick to control the screen.
However, there have been many reports by the users that their Firestick remotes are not working, whether the remotes are new or after being used. Sometimes users are unable to connect the remote or sometimes the remote will be working fine and stops randomly.
What Causes the Firestick Remote to not Work?
We investigated this particular issue by going through various user reports and the repair strategies that they used to resolve the issue. We found out some of the reasons due to which the remote cannot be working properly.
- Bluetooth Connectivity: Sometimes the Bluetooth connection between remote and Firestick might be the problem which is causing the remote not functioning well.
- Dead or Weak Batteries: The remote mostly needs fully charged brand new batteries to reconnect to the Firestick. Also, the batteries in the wrong order will give no power to a remote.
- Pairing Remote: For the remote to work properly, it needs to be paired with Firestick.
- The distance between Remote and Device: The distance between the firestick and firestick remote should not be more than 30 feet, which is the theoretical range for firestick remote.
- Broken Remote: If the remote has some hardware broken issue then that will lead the remote to stop working anymore.
Before you move to the methods make sure there is no problem related to batteries for your remote. After the basic understanding of the nature of the problem let’s move towards the methods.
Method 1: Pairing the Remote to Firestick
Now pairing the remote to firestick might be a little tricky because the people are pairing their remotes by trying different buttons because of different models of remotes. Here are some of the most common pairing methods:
- Press down and hold the
Select + Home (Buttons) - Press and hold down the
Home (Button)
Note: You need to hold this one for 20 seconds, and this can take more than a few tries, so keep trying. - Press and hold down the
Home + Play/Pause(Buttons)![]()
Which button is which
You will get the message at the corner of the TV that it’s paired
Tip: Holding Select + Play for 5 seconds is for restarting the device.
If the firestick remote is paired but still not working, move on to the next method.
Method 2: Power Cycle Firestick
In this method, we will be disconnecting the Firestick power, which will reset the communications. It’s kind of like power cycling your router for your computer, where when you reboot router it corrects the issues around 75% of the time.
- First “Unplug” the power cable from Firestick
Note: Not the HDMI cable but the USB one. - Wait for “30 Seconds”
- Reconnect the “Firestick”
- Now check if the remote is working.
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Fire Stick Cable to unplug If the above methods don’t work make sure your remote is not broken, otherwise you will need to replace the remote.
Method 3: Amazon Fire TV App (An Alternative)
You can find the app for Amazon TV on both Google Play and iTunes and download it to make your phone work as a remote. But make sure that your phone and your TV device are both connected to the same network because the communication will be done through Wi-Fi. This will work exactly like the remote and will be having a built-in keyboard through which you can type much better than typing with the remote. Also, the app has the voice search enabled which is another plus point.
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