The 0x80048051 Error on Xbox can appear for a number of reasons but it’s often related to a server issue or connection interruption between your Xbox console and the Xbox servers. The error message will most often appear when a user attempts to sign into the Xbox Live service. If you would like to resolve this issue, please follow the methods we have listed below.
The first step is to check the servers, and once you have determined whether the servers are up and running, you can attempt to fix the issue with other methods.
Method 1: Check The Xbox Server Status
Whilst this is not an immediate fix, it can tell you whether there is anything that can be done on your end or if it’s something that you’ll need to wait for Microsoft to fix. The 0x80048051 Error on Xbox can appear when the Microsoft servers are playing up, so it’s important to check their status.
To check the Xbox server status, head to http://support.xbox.com/en-GB/xbox-live-status. Make sure to come back here after for more information.
On the server status page you can view the server status for all of the Xbox services and many other Xbox One and Xbox 360 apps. If you have found that any of the main services are currently offline or experiencing problems, or if an app you are using is offline, you will unfortunately not be able to resolve the issue immediately.
At this point the issue can only be resolved by Microsoft themselves – it’s something that they’ll be working hard on, so the best thing you can do is be patient and keep an eye on the link provided above and on the Xbox support Twitter account.
If the servers are up and running you will need to follow the next steps to resolve the issue manually.
Method 2: Quick Restart
It’s been reported by many Xbox users and by the Xbox support team that the best way to resolve the 0x80048051 Error if the servers are up and running is to restart or power cycle your Xbox console. In this method we’ll be explaining to you how to quickly restart your Xbox. If you follow the guide below and the issue is still not resolved, make sure to try out method three afterwards.
Visit the Settings Menu on your Xbox Console
Visit System Settings
Choose the Language & Location Option
Select ‘Restart Now’
This is one of the quickest ways to restart your Xbox One and it can resolve the 0x80048051 Error in most cases.
Method 3: Full Power Cycle
If method 2 did not work for you and the 0x80048051 Error is still causing you problems, you may need to complete a full power cycle of your Xbox One console and your home network. This will involve shutting down and restarting your console and your internet. Follow the steps below to complete a full power cycle.
Switch off your modem/router and all related equipment for your internet and unplug the power cable(s)
Wait 10 minutes
Next, plug in your router or related equipment used to connect to your internet and switch it back on
Wait for the internet to turn back on
Verify that your internet connection is working by testing the connection on another device
Once the internet is working again, visit the Settings menu on your Xbox console
Select System Settings
Choose the Language and Location Option
Select ‘Restart Now’
This should resolve the 0x80048051 Error. Because the error relates to a network issue, it’s important to note that whilst this should resolve the error, in the chance that it still persists, you should review your firewall settings, your home network connection and troubleshoot the connection to your Xbox One via the system settings menu.
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