When trying to install drivers for an NVIDIA GPU, either for the first time or to update drivers that are already on the computer, if the installation of the drivers should fail, the user is met with the “NVIDIA Installer failed” screen that depicts which of the components included in the driver package failed to be installed and providers the option to close the installer. A computer will not be able to make use of its GPU until or unless the correct drivers for the respective GPU are installed, which is what makes this issue an extremely serious one.
The people who have been seeing the “NVIDIA Installer failed” issue the most are Windows 10 users as Windows 10 seems to have a pretty rocky relationship with the drivers for NVIDIA’s GPUs. Thankfully, though, there is a lot that can be done to try and deal with the “NVIDIA Installer failed” problem and get the drivers to install successfully. The following are the most effective methods that you can use to try and get rid of the “NVIDIA Installer failed” issue and successfully install the drivers for an NVIDIA GPU.
Method 1: Perform a Custom installation of the drivers
Run the NVIDIA Installer.
Go through the Installer until you get to the Installation options screen and are asked to choose between an Express (Recommended) installation and a Custom (Advanced)
Select the Custom (Advanced) installation option and click on Next.
On the next screen, make sure that all of the driver components on the list provided to you are selected, select the Perform a clean installation option by checking the checkbox beside it and then click on Next.
Go through with the rest of the Installer, and it should successfully install the drivers for your NVIDIA GPU.
This method has proven to be especially effective in the case of users running into the “NVIDIA Installer failed” problem when booting their computers up for the first time following an upgrade to Windows 10. What happens in cases like this is that when Windows 10 is booted up for the first time, it spends 5-15 minutes trying to download and install the right drivers for the GPU, and trying to install NVIDIA drivers during this period causes a clash, leading to the “NVIDIA Installer failed” screen. In such cases, the NVIDIA drivers can be successfully installed by simply restarting the Windows 10 computer and performing a custom installation of the drivers as described in the steps listed above.
Method 2: Temporarily turn off any and all third-party security programs
If you are using any third-party security programs (such as antivirus programs, anti-malware programs or Firewall programs), they may be blocking the NVIDIA Installer, causing you to run into the “NVIDIA Installer failed” screen every single time you run the Installer. If that is the case, you need to:
Turn off each and every single one of the third-party security programs that you have on your computer.
Make sure that none of your third-party security programs are still running. In order to do so, press Ctrl + Shift + Esc to launch the Task Manager, navigate to the Processes tab and, one by one, locate each and every single running process associated with a third-party security program on your computer, click on it to select it and click on End task to shut it down.
Run the NVIDIA Installer. Be sure to perform a Custom install of the drivers (as described in Method 1), and the NVIDIA drivers should be installed successfully.
Method 3: Delete some NVIDIA files and kill all NVIDIA processes
Locate and delete as many of the following NVIDIA files as are on the computer:
The nvdsp.inf file in C:\Windows\System32\DriverStore\FileRepository
The nv_lh file in C:\Windows\System32\DriverStore\FileRepository
The nvoclock file in C:\Windows\System32\DriverStore\FileRepository
All of the files in C:\Program Files\NVIDIA Corporation\
All of the files in C:\Program Files (x86)\NVIDIA Corporation\
All of the files in C:\Program Files (x64)\NVIDIA Corporation\
Restart the computer.
When the computer boots up and you are logged in to it, press Ctrl + Shift + Esc to launch the Task Manager.
Navigate to the Processes
One by one, locate every single process pertaining to NVIDIA software, click on it to select it and then click on End task to force close it.
Run the NVIDIA Installer. Be sure to perform a Custom install (as described in Method 1), and the installation will hopefully be a success.
Method 4: Reinstall Windows 10 from scratch
If all else fails, your only remaining option is to reinstall Windows 10 and hope that the “NVIDIA Installer failed” issue goes away with your current installation of Windows 10 and doesn’t affect the next one. If you don’t know how to clean install Windows 10, you can use this guide. However, before you clean install Windows 10, be sure to do everything you can to backup any and all important data/files on the affected computer.
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